The box office opens 30 mins before the start of the first screening each day.
The film will start 5-10 minutes after the time advertised on your ticket. We don’t show ads, only trailers.
We do not allow screen entry for those arriving more than 30 minutes later than the advertised start time. Please note we don’t show advertisements: for most screenings we only show around 10 minutes of trailers, and for special screenings we often don’t show any trailers at all. Please aim to arrive promptly.
Please check your spam folder for your confirmation email. If you can’t find it there, please email info@thegardencinema.co.uk.
It’s always a good idea to secure a ticket in advance as many of our screenings have been selling out. Please note we will not sell a ticket once the screening has started to avoid disturbance.
Ticket exchanges or refunds may be issued at our discretion with at least 48 hours notice. Please contact our box office via info@thegardencinema.co.uk.
Yes, we are fully wheelchair accessible. We have 1 bookable wheelchair space in each screen. Please see our Accessibility page for more information
Some screenings include open captions for the Hard of Hearing. These screenings are marked with ‘(HOH)’ in the title. Browse Hard of Hearing screenings.
Our screenings have allocated seating. If an event has unallocated seating, this will be made clear on the website.
No, we use a state of the art fully DCI compliant digital projection system.
Yes, you can buy online via our membership page www.thegardencinema.co.uk/membership or at our box office.
Proceed to checkout with the ticket in your basket and the discount will apply automatically.
You can use your free members’ ticket to any of our new releases or films that are part of our curated seasons. You will not be able to use it for any guest events, such as film festival screenings.
No, we don’t currently accept American Express online or at the cinema.
The Garden Cinema does not accept cash payments and only accepts Visa Debit card (credit cards) payments made in person at the box office or via our website.
Yes, accompanying carers can attend free of charge with a valid CEA card.
No, not at this time.
For all group booking enquiries please contact: info@thegardencinema.co.uk.
The nearest tube stations are: Holborn (3 min walk), Covent Garden (8 min walk) and Tottenham Court Road (11 min walk).
The NCP London Covent Garden is located within 200 metres, on Parker Mews.
Yes, we are! If you are interested in hiring a screen or the full venue, please send an email to info@thegardencinema.co.uk, with details about your event and any potential dates you have in mind.
Unfortunately not. However, we do have a coat rack at the box office where you are welcome to leave your coat. Please note, The Garden Cinema is not responsible for any lost or stolen property.
Yes. The Garden Cinema is fully air-conditioned.
At the moment we do not offer any ‘Bring your baby’ screenings.
At this time, The Garden Cinema only allows Registered Assistance Dogs, Emotional Support Animals and Hidden Disability Assistance Animals to be brought into the bar and screens. If any disruption is caused by the animal, we reserve the right to refuse access to the venue.
53cm
Yes. Please note bank cards will be destroyed if not collected within 48 hours – all other items will be kept for 2 weeks.